Don’t Forget: Customers are Still Customers Post-Purchase

It’s one of the easiest mistakes to make, but it can be fatal for your business if you make it. You can do everything right. You can develop an excellent website, an awesome brand, a killer soci...[Read More]

The Cost of Free Returns Is Hitting a Breaking Point

If you’re anything like me, Christmas Day comes as a relief. It’s finally time to give out those gifts that have been hidden around the house all month after you purchased them during a Cy...[Read More]

Help Me Help You: An Easy Return Policy Can Make Your Store Shine

Sometimes, it’s just not meant to be. You coax a customer into your store, you show them what you’ve got, they’re impressed enough to buy, but then somewhere down the line, they want...[Read More]